How We Provide Added Value

At Serenity Home Healthcare LLC, we understand that it can be especially difficult and emotionally straining at times when a loved one is living out their last days at home. We are here to help. We provide families with the help and care they need to go through those challenging moments in life.

• We are committed to providing professional, ethical, and quality home health service and will work with your budget.
• We guarantee client satisfaction.
• We follow up with our clients regularly to assess service effectiveness and to make revisions that reflect their changing needs and wishes.
• We adapt our service delivery times to conform to our client’s needs and preferences.
• We handle any issues that surface such as scheduling difficulties, illness, shift cancellations, arranging for substitute workers, and providing continuous supervision.
• We relieve clients of the worry that can occur when hiring privately as we carefully screen, train, and inform our employees thoroughly.
• Our employees are qualified, compassionate, dependable, and trustworthy individuals who respect privacy and maintain confidentiality.
• Our employees are covered by comprehensive liability insurance, have undergone criminal record checks, and bonded.

Above all, Serenity Home Healthcare LLC offers the following free services designed to assure the finest possible care:

• We offer FREE case assessment and home safety checks before care begins.
• Free introductory meeting with your caregiver to assure compatibility.
• Free care plan meetings with family, physicians, social workers, or whoever should be involved to continually review and reassess care.
• We will make referrals on behalf of clients for other forms of assistance (with permission).
• Free supervisor calls and home visits to ensure that clients who are already receiving service are satisfied with the service and/or the home care assistant.
• All cases are directly supervised by our owner/operator to ensure consistent high quality and the finest home care services you’ve come to expect.

We require no contracts; we just provide care—and you can terminate your services at any time. No deposits or advance payment is required and you are never charged extra for nights or weekends.

Pay as you go!

Do you know…

• A patient who is ready for discharge from a hospital but unable to leave because there is no one at home to help with household tasks and assist through convalescence?
• A chronically ill or handicapped person who needs assistance and supervision with all activities of daily living, to live at home?
• A household in crisis due to the illness of a key family member?
• An elderly person who needs assistance and desires companionship yet wants to remain in his or her own home?
• A family with a newborn baby who needs assistance during those first hectic days of adjustment to a new family member?
• A seriously ill patient and his or her family who need emotional support, supervision, and non-medical home health care?

Refer them to us! These are special situations that require individual attention and solutions. Serenity Home Healthcare LLC is the answer. We have confidence in our professional attendant & personal care staff. You will too!